Refund policy

Short version: plans aren’t refundable. You can cancel any time, in one tap, and you keep access until the period you paid for ends.

Checkout is in test mode right now and nothing is charged. These rules apply from the first charge.

Cancelling

Turning off auto-renewal stops all future charges. It doesn’t refund the current period, and you keep full access until it ends. You can do it from Account settings or from the link in your receipt, with no email or call.

For yearly plans, we email you about 30 days before each renewal, with the amount, the date, and a link that turns off auto-renewal without signing in.

Account settings

Billing mistakes

If we charged you by mistake, for example twice for the same period or after you turned off auto-renewal, we refund that charge in full. Email support@talkreps.app from the address on your plan with the date of the charge. We reply within 2 business days. Refunds go back to the card you paid with, and banks usually post them within 5–10 business days.

If we close your account

If we close an account under the fair-use rules in the terms, or because it belongs to someone under 18, we refund the unused part of the period.

Before you dispute a charge

Write to us first. A refund from us reaches you faster than a bank dispute.

Your legal rights

If the law where you live gives you more, such as a right to withdraw from a purchase, you keep those rights. Nothing here limits them.

Contact

Placeholder Co. LLC (test only)
Placeholder address (test only)
support@talkreps.app